The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • SUPERCELL If you purchase a product from Supercelldirect.com, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Once your order is received, you will receive a confirmation email from us confirming your order number. When your order is shipped out, you will receive another e-mail with shipment tracking information. If we have any problems processing your billing or shipping information, a customer care representative will contact you via e-mail or at the phone number you have provided. When you submit an order to Supercelldirect.com via the order form, you have the option of adding yourself to our newsletter. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at smooth8081@aol.com You may also contact us at 718-338-5459 or 5620 1st Avenue Brooklyn, ny 11220. We do not share any information with any third party that is not our agent/service provider or as required by law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. We use the United States Postal Service and the United Parcel Service to send shipments and a credit card processing company to bill you for goods and services. If your personally identifiable information changes, or if you no longer desire our service, you may update it by emailing our Customer Support at smooth8081@aol.com or 718-338-5459 or postal mail at the contact information listed below Supercelldirect.com 5620 1ST ave 4th floor Brooklyn, NY 11220 The security of your personal information is important to us. When you enter sensitive information (such as credit card number) or our order forms, we encrypt that information using secure socket layer technology (SSL). All shipping, billing, or credit card information is kept with in our secure server. If you have any questions about security on our Web site, you can send email us at smooth8081@aol.comSUPERCELL Privacy Policy.


  • Return Policy
  • We at SUPERCELL value our relationship with you and offers a return policy for equipment and services purchased directly from SUPERCELL. If the equipment you purchased directly from SUPERCELL DIRECT does not meet your expectations, simply return it by mail within 90 days from the date the equipment was purchased or shipped. Refunds will be applied to the original payment method. Gift cards and ringtone cards are not returnable. Equipment must be in like-new condition with no visible damage. Equipment returned within 30 days will be refunded back to the original payment method and may take up to two weeks. If you have any questions please feel free to call 1-718-338-5314 anytime from 9:30am to 5:30pm